I have trusted Dr. West. for probably over 30 years. The office is much bigger, as well as the staff. EVERYONE through the years have been wonderful. I have had some difficult and painful decisions to make, and everyone has always been kind and showed sympathy. At this moment in time I have a very difficult dog, and have had to call the office for help more times than I can count. Every time I have been treated with respect and no one seems to act like I am a pain. Truth be told, I am. Love this office to the moon and back. When I had to say a final goodbye to Toby, I was a mess, Dr. offered to drive me home, who does that? Pet Vet does.