Corona Virus Protocols
The COVID-19 pandemic has presented challenges to all of us. To protect
the pet-owning public, as well as our staff, we have taken the following
Beginning July 1, 2021, we will welcome clients to accompany their pets in the clinic for critically ill pet visits only. Clients will be required to wear a mask and are to remain in their vehicle until escorted into the building. All other clients will continue to receive curbside service. Text 269-251 5295 upon arrival for further direction.
- When you get to Pet Vet, please call us at 269-382-6200 to check in, or you can text us at 269-251-5295 (this is a text line only). Please make sure you let us know your pet’s name and what parking spot you’re in.
- We will let the doctor know that you’ve arrived. A member of our staff will call you to discuss any concerns and to confirm your pet’s services. We may be calling from a TracFone so it might be a number you don’t recognize, please make sure you answer your phone.
- Once directed to do so, we will have you bring your pet to the CHECK IN door (please have pets either on a leash or in a carrier), and we will have a staff member escort your pet to the treatment room. You can then return to your vehicle – we are not welcoming pet owners inside our building at this time, for your own protection.
- Prescription medication and food pick up: Please call when you arrive and we will bring everything to your car. We appreciate your patience and we will do everything we can to minimize the stress on you, and your pet. We will get through this, together.